The payment terms at Imix Print Sdn Bhd may vary depending on the nature and scale of the project. Typically, we require a deposit or partial payment upfront, with the balance due upon completion of the project. Specific payment terms will be discussed and agreed upon during the project quotation and contract stage.

Yes, Imix Print Sdn Bhd provides after-sales support and strives to ensure customer satisfaction. We are committed to addressing any post-production issues or concerns promptly and professionally and work towards resolving them to the customer's satisfaction.

Imix Print Sdn Bhd respects and values customer confidentiality. We have strict measures in place to protect customer information and ensure that all customer data and designs are kept confidential and used solely for the purpose of fulfilling the customer's order.

Yes, Imix Print Sdn Bhd understands that some projects may require urgent delivery, and we can accommodate rush orders based on their production schedule and capacity. Additional charges may apply for rush orders, and the details will be discussed and agreed upon during the project planning stage.